CANCELLATIONS AND RESERVATION CHANGES:
For reservations booked in advance (greater than 30 days prior to arrival): You may cancel, change dates, or switch properties within seven (7) days of the contract date with no penalty. Please note: after the seven (7) days, we cannot refund your advance rental payment unless equivalent revenue is generated from another rental customer for the same time period. When your reservation is confirmed, any cancellation, date or property changes will be subject to this policy. If the property re-rents and generates the equivalent revenue, we will refund your advance rental payment, minus a Cancellation Fee of 10% of the rate charged.
For reservations booked within 30 days of arrival: You may cancel, change dates, or switch properties on the same day of the booking. Please note: after your booking date, we cannot refund your rental payment unless equivalent revenue is generated from another rental customer for the same dates. When your reservation is confirmed, any cancellation, date or property changes will be subject to this policy. If the property re-rents and generates the equivalent revenue, we will refund your rental payment, minus a Cancellation Fee of 10% of the rate charged. Your reservation will be cancelled if you fail to arrive within 24 hours of arrival date, unless you have notified our office previously. Guests with Travel Protection Insurance will be directed to contact their insurer. Please note: Collins Vacation Rentals does not refund or reschedule for weather events.
RENTAL OCCUPANCY AND AGE REQUIREMENTS:
Each property indicates the number of occupants allowed in a property at any one time. Exceptions are made for children age three (3) and younger. Adults only, age twenty-five (25) or older, may reserve a property. Identification and proof of age may be requested. We do not rent to groups of teenagers, with or without chaperones, or to college students. Failure to adhere to these limits may result in eviction and forfeiture of all monies paid. Weddings, wedding receptions and other gatherings are permitted only with prior approval of the owners and Collins Vacation Rentals, Inc. Special pricing and non-refundable security deposit may be required. An atmosphere conducive to quiet must be maintained.
PROPERTY SUBSTITUTION:
Substitutions of comparable properties, within the Collins Vacation Rentals, Inc. Management Program, may be made without notice or liability should your reserved property become unavailable for rent. You may choose a comparable available property at the published rate or receive a refund of monies paid. Exclusion: Including, but not limited to, Island evacuation or any other storm-related occurrence.
ONLINE BOOKINGS DISCLAIMER:
Please note when you book a reservation online the reservation is not considered confirmed even with payment until the dates and rates have been verified and are correct; at that time, you will receive a confirmation and rental agreement to sign.
RENTAL PAYMENTS:
Rental rates include all fees except taxes, travel protection insurance, damage protection waiver, amenity fees (heating pools, pet, etc.) and certain community fees. Rental rates are subject to a 7.5% sales tax, plus a 3% Tourist Development Tax. All additional fees are subject to a 7.5% sales tax. Taxes and surcharges are subject to change. If you are booking your reservation more than twelve (12) months in advance, payment of 25% of the rental charge, plus taxes must be paid with three (3) days of booking. An additional 25% of the rental charge, plus taxes must be paid six (6) months prior to your arrival date. The remaining balance must be paid thirty (30) days prior to your arrival date. If you are booking your reservation less than twelve (12) months in advance, payment of 50% of the rental charge, plus taxes must be paid within three (3) days of booking. The remaining balance must be paid thirty (30) days prior to your arrival date. These payments may be made by personal check, business check, money order, cashier's check or credit card. We accept Visa, MasterCard, Discover or American Express. Any returned check will be subject to a $30 fee. If you are booking your reservation within thirty (30) days of arrival, total payment is required at the time of booking. This payment may be made by Visa, MasterCard, Discover, or American Express. CSA Travel Protection is due at the time you accept to purchase the travel protection insurance. Online payment is available by credit card: Visa, MasterCard, Discover or American Express.
PRIVACY NOTICE:
This privacy notice discloses the privacy practices for Collins Vacation Rentals, Inc. This privacy notice applies solely to information collected by Collins Vacation Rentals, Inc. web site. We will notify you of the following:
1. What personally identifiable information is collected from you through our web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
A comprehensive GDPR compliant privacy policy can be viewed at:
