Rental Policies and Information
Vacation Rentals, Inc.
60 E Gulf Beach Dr. (1 block east of the
St. George Island, FL 32328
Eastpoint, Florida 32328
9:00 - 5:00, 7
Days a Week
9:00 - 5:00, Monday
9:00 - 7:00, Saturday and Sunday
Christmas Eve (half day), Christmas, New Year's Day
Collins Vacation Rentals, Inc., 60 E. Gulf Beach Drive (1 block east
of the Lighthouse)
Check-In Time is 4 p.m. Eastern Time. Note:
Check in begins at listed times, but cannot be guaranteed. Property
must be cleaned and inspected prior to occupancy. All guests are
required to register with the Guest Services Front Desk upon arrival.
If you arrive after hours, you
may retrieve your registration packet from our lock box and come to
the Collins Vacation Rentals office by 11:00 am the following day to
Collins Vacation Rentals, Inc., 60 E. Gulf Beach Drive
Check-out time is 10 a.m. Eastern Time on the day of
Upon checkout, we ask our guests to leave their rental property in
the same general condition as it was found. Departure
responsibilities include the following: leaving clean dishes, putting
them away, disposing of all trash in proper street side containers,
locking all doors and windows, returning keys to Collins Vacation
Rentals, if applicable. Failure to comply with these responsibilities
may result in additional charges to the guest.
St. George Plantation
requires a signed agreement before entrance into the Plantation.
Motorcycles, motor homes, motor scooters golf carts and ATVs are not
permitted in the Plantation. St. George Plantation Owners'
Association requires prior approval to bring ANY
MOTOR HOME into the
Plantation. Arrangements must be made 2
weeks in advance. The motor home must be parked out of view, under
your rental home. Contact St. George Plantation Security with all
questions: (850) 927-2362.
Online Booking, Online Catalog, and Reservations information, visit
our website at www.CollinsVacationRentals.com, call our Reservations
Hotline at (877) 771-6268 or email
us at firstname.lastname@example.org
convenience we offer online booking at
www.CollinsVacationRentals.com. All Internet reservations require a
Visa, MasterCard, Discover or American Express credit card. Online
booking may be cancelled within seven (7) days without penalty.
all Internet bookings include Travel Protection and Damage
Protection insurance. You may decline this Travel Protection and
Damage Protection insurance by calling our office (877)
771-6268, or by emailing
email@example.com, within ten (10) days of booking.
decide not to purchase Travel Protection insurance or Damage
Protection insurance, you will be asked to sign a waiver stating that
Collins Vacation Rentals offered you the opportunity to purchase
Travel Protection and Damage Protection insurance and that you
require a minimum stay of seven nights during Summer Season and
Spring Break, and a 5 night minimum stay during some holidays. Weekly
reservations run Friday-Friday, Saturday-Saturday, or Sunday-Sunday.
Reservations for shorter
periods of time are available in other seasons, as set by each
property. Please note:
Holidays and Spring Break are reserved at higher rates. Visit
our website at www.collinsvacationrentals.com
for rental rates and seasons.
RENTALS (28 nights): Many
properties are available for monthly rentals, covering a 28-night
period, during the Spring, Fall and Winter months. Check property
descriptions for participating rentals by visiting our website at
or call us toll free at (877) 771-6268,
where our Vacation Planners are ready to assist you with rates and
availability. Please note:
guest mail is no longer delivered to Collins Vacation Rentals. Please
contact the Eastpoint Post Office at (850) 670-8698 to discuss your
are accepted one year in advance and may be subject to rate
increases. A $500 deposit is required at the time of booking if rates
are not yet available for 2015. When rates are available, one half of
the rental fee is required. All pre-reservations are subject to rate
changes. You may cancel a pre-reservation with no penalty as long as
you have paid only the $500 deposit. Please ask our Vacation Planners
for details. We request this deposit be paid by check.
OCCUPANCY AND AGE REQUIREMENTS
property indicates the number of occupants allowed in a property at
any one time. Exceptions are made for children age 3 and younger.
atmosphere conducive to quiet enjoyment of guests in surrounding
accommodations must be maintained.
only, age twenty-five (25) or older, may reserve a property.
Identification and proof of age may be requested.
do not rent to groups of teenagers, with or without chaperones, or
to college students.
wedding receptions and other gatherings are permitted only with
prior approval of the owner and Collins Vacation Rentals, Inc.
Special pricing and security deposit may be required. Please contact
us for a list of wedding planning contacts and resources.
TAX & TOURIST DEVELOPMENT TAX
rates are subject to a 7% sales tax, plus a 2% Tourist Development
Tax. All additional fees are subject to a 7% sales tax. Taxes
and surcharges are subject to change.
Harbor requires a $40.00 amenity fee for all reservations.
Ocean Miles requires a $25.00 amenity fee for all non-pet
properties. The fee for pet friendly properties is $45.00.
of St. George requires a $25.00 amenity fee for reservations 5
nights or longer.
PAYMENTS: RENTAL RATES INCLUDE ALL FEES EXCEPT TAXES, TRAVEL
PROTECTION, DAMAGE PROTECTION AND CERTAIN COMMUNITY FEES.
of 50% of the rental charge, plus taxes and any applicable community
fees, must be paid within 10
days of booking your
reservation. The balance due
must be received thirty (30) days prior to your arrival.
These payments may be made by personal check, business check, money
order, cashier’s check or credit card. We accept Visa,
MasterCard, Discover and American Express. Any returned checks will
be subject to a $30 fee.
you are booking your reservation within thirty (30) days of arrival,
total payment is required. This payment may be made by money order,
cashier's check, or credit card. We accept Visa, MasterCard,
Discover and American Express.
Booking is available for your
convenience at www.CollinsVacationRentals.com. All online
reservations require a Visa, MasterCard, Discover or American
Express credit card. Online bookings may be cancelled within seven
(7) days without penalty.
payments are deposited in an interest-bearing escrow account with
interest accruing to Collins Vacation Rentals, Inc.
receive a Confirmation
Agreement. PLEASE READ YOUR
CONFIRMATION CAREFULLY. It states that you understand and agree to
all conditions and policies. Please contact Collins Vacation Rentals,
Inc. with any questions you may have about your Confirmation, toll
free (877) 771-6268.
CSA DAMAGE PROTECTION
AND RESERVATION CHANGES
the event that you must cancel, change dates, or switch properties,
please note that we cannot
refund your advance rental payment unless equivalent revenue is
generated from another rental customer for the same time period.
When your reservation is confirmed, any cancellation, date or
property changes will be subject to this policy. If the property
re-rents and generates the equivalent revenue, we will refund your
advance rental payment, minus a Cancellation Fee, based on length of
rental. Guests with Travel Protection insurance will be directed
to contact their insurer. Your reservation will be cancelled
if you have not arrived within 3 days of your scheduled reservation
unless we have received prior communication from you.
Vacation Rentals, Inc. strongly recommends purchasing Travel
Protection to protect your vacation investment. It protects you
against travel interruptions/cancellation due to illness and travel
delays. Unless you decline, CSA Travel Protection will be added
automatically to your total reservation balance at the time of
booking. The cost is (6.95%) of total charges. CSA information is
included with your booking invoice. If you decline coverage, your
final balance will be adjusted accordingly. IF YOU CHOOSE NOT TO
PURCHASE CSA TRAVEL PROTECTION, YOUR PAYMENTS WILL NOT BE
REFUNDED IN THE EVENT THAT YOU CANNOT COMPLETE YOUR VACATION PLANS OR
IN THE EVENT OF EVACUATION. You
will be asked to sign a waiver stating that Collins Vacation Rentals
offered you the opportunity to purchase Travel Protection insurance
and you declined coverage. For
more information please visit their website at www.csatravelpro.com
or call their toll free number at 866-298-6846.
Vacation Rentals, Inc. includes Damage Protection insurance with
all reservations (a cost of $35.) This insurance protects you for any
damages which might occur during your stay, up to $3,000. If you
choose to decline CSA Damage Protection you will be asked to sign a
waiver, stating that Collins Vacation Rentals offered you the
opportunity to purchase CSA Damage Protection and you declined
coverage.. For more information please visit their website at
or call their toll free number at 866-298-6846.
Please report any damages upon arrival by calling (850)
927-2478. Also, please report any damage or breakage upon occurrence,
so the matter can be settled prior to your departure. Inspection
crews carefully check properties, and you will be held responsible
for damage beyond normal wear and tear.
George Island is a growing area and is becoming most desirable.
There is the possibility that construction projects may be in
progress near-by during the time of your stay. Collins Vacation
Rentals cannot predict when or where these jobs will begin or how
long they will last. Therefore, we have no control in these
situations and no compensation or substitutions to other properties
will be considered.
In the event of
a MANDATORY EVACUATION
due to hurricanes, tropical storms or other potential disaster, you
are required by state law to evacuate the island. Please contact
CSA Travel Protection for clarification of coverage, toll free
866-298-6846 or visit their website at www.csatravelpro.com.
You must check in with our CVR office before returning to your rental
property after an evacuation is lifted. For your safety, Collins
staff must have time to evaluate each property for storm damage
and determine if it is safe for our guests to return.
CABLE, AND WATER OUTAGES
We occasionally experience outages that are beyond our control. No
refunds will be given for any power, Internet, water or cable
report all maintenance or housekeeping issues promptly: Maintenance
(850) 927-2478; Housekeeping (850) 927-3861. If you are a late
arrival, please notify us of any problems by 11:00 a.m. the following
CHANGES: Rates, descriptions,
furnishings and availability are subject to change WITHOUT NOTICE.
We are not responsible and cannot give refunds for changes by
individual property owners.
SUBSTITUTION: Substitution of
comparable properties, within the Collins Vacation Rental Management
Program, may be made without notice or liability should your
reserved property become unavailable for rent. You may choose a
comparable available property at the published rate or receive a
refund of monies paid. Exclusion: Including, but not limited to,
Island evacuation or other storm-related occurrence.
ITEMS: We are not responsible
for items left in properties; however, if items are located, we will
return them with a shipping charge.
LIQUID laundry detergent may
be used in washing machines to protect our Septic/Aerobic systems.
OF FIREPLACES is not
permitted in spring and summer. We suggest the use of Dura Flame
logs for wood burning fireplaces.
PRIVACY: Locked owner closets
are not included for guest use.
FOR SALE: Houses listed for
sale may be shown during your visit. We make every effort to
schedule the showing at a convenient time.
We are not responsible for errors in price or description that occur
in printing. Our Vacation Planners make every effort to confirm rate
VACATION RENTALS, INC. has
a contractual relationship with property owners. We act as their
agents, and we treat all parties (owners and guests) honestly,
fairly and in good faith. We reserve the right not to refund
deposits, refuse rentals or discontinue occupancy if, in our
opinion, a renter is detrimental to the property. Any reservation
obtained under false pretense will be subject to forfeiture.
NEEDS AND PHYSICALLY-CHALLENGED
you or a member of your party is physically challenged or has special
needs, please discuss this with your Vacation Planner or visit our
website to view properties suitable for the physically challenged
when planning your vacation. Some homes offer elevator use for the
physically challenged and those with special needs. Arrangements
for elevator use must be made prior to your arrival and a deposit of
$500.00 may be required. In
some cases a document may be required. Please
note that elevators are not guaranteed to be in working order and
therefore may not be available. Please do not assume that ground
level homes are handicap accessible. Many ground level homes have
steps at the entry. Please inquire when booking your
Friendly properties are indicated by a PAW
shall be limited to dogs only. Pet friendly properties are
restricted to 2 non-destructive dogs; however, many properties limit
the size and number of dogs allowed. Please check with our Vacation
Planners on the rental property’s restrictions on size and
number of pets allowed when booking your reservation. You must have
the homeowner's approval to bring additional pet(s) - and additional
fees may apply.
properties may charge a pet fee. Please check our website or ask
one of our Vacation Planners before you book your property.
must sign a Pet Agreement in advance or at check-in.
ARE NOT ALLOWED ON FURNITURE OR IN PRIVATE OR COMMUNITY SWIMMING
POOLS, HOT TUBS or SWIM SPAS.
County has a pet ordinance which states that dogs must be on a leash
or answer to voice command.
an effort to protect our beaches and environment, we ask that guests
remove all pet waste and dispose of it appropriately. Collins
Vacation Rentals, Inc. provides waste bags for your convenience.
liability purposes, only non-aggressive dogs are allowed.
found in a non-pet property will result in your immediate eviction
with NO REFUND of rent. EXCEPTIONS WILL BE MADE FOR SPECIAL NEEDS
AND SEEING EYE DOGS, AS OUTLINED BY LAW.
availability and private pools with heaters
cannot be guaranteed with any
rental reservation. Where applicable, heated pools are available for
an additional charge per week.
The weekly rate to heat the pool is $300, unless specifically stated
otherwise. To heat the pool for less than a week, the rate is
$200 for two nights and $50 for each additional night. This may
also apply to hot tubs and spas at specific properties where they are
connected to the pools. Check the website for specific property
information. Pools are heated from October 1st to December 31st and
from March 1st to May 31st. Pools are not
heated during June,
July, August, September, January or February.
Pool heaters do not function if the outside air temperature drops
below 60 degrees. Under these conditions, if you decide to heat your
pool, you must do so at your own cost. If an additional charge has
been paid, and the pool is unavailable for mechanical reasons, the
additional charge may be refunded or may be pro-rated. Pool heat is
Please be considerate of neighboring houses and
curtail noise and lights after 10:00 pm.
Please turn off pool
lights when not in use. Hot tubs are not recommended for children,
pregnant women, or people with sensitive skin. In the event of a
storm, additional cleaning maybe needed before the pool can be used.
are provided at each unit. Use
of grills on wooden decks, porches, and balconies or under properties
is prohibited. For the safety
of our guests, we have provided galvanized buckets and shovels for
proper disposal of charcoal. The Villas of St George and 300 Ocean
Mile have grills located in common areas for your use.
are provided at all properties. This includes one bath set per
person, one set of sheets per bed, along with dishcloth and dish
towel. Additional linens are available upon request for a fee. Beach
towels are not provided. Linens are furnished according to the number
of people the house accommodates.
Vacation Rentals, Inc. provides free,
unlimited long distance service in all properties.
Out-of-country service is limited to specific countries. Free
long distance does not include international calls to cell phones.
Please note that cell phone
service may be limited in some areas of the Island.
homes have wireless/high speed connectivity. We also have a special
Guest Office Area in our Collins Vacation Rentals lobby where guests
may access wireless service.
WHAT TO BRING WITH YOU
- Paper Goods: paper towels, napkins, and extra toilet paper.
- Soap: bath and shampoo, washing machine liquid. Please Note: Only LIQUID laundry detergent may be used in washing machines to protect our Septic/Aerobic systems.
- Beach Supplies: beach towels, blankets, chairs and toys, fishing equipment, bug spray and sunscreen.
- Kitchen: coffee, filters and condiments including salt, pepper and sugar, aluminum foil, plastic wrap.
- Miscellaneous: flashlights in case of power outage, baby equipment, alarm clock, and extra trash can liners.
Any information collected through this website is used solely for the purpose of Collins Vacation Rentals, Inc. and not sold or given to any other entity.